terms of use
Terms of Use
These Terms of Use (“Terms”) apply to Haikou Hanqianyuan Trading Company (the “Company”). The Company provides various services through internet platforms operated by the Company (hereinafter referred to as the “Services”). These Terms set forth the conditions for using the Services.
Article 1 – Service Content and Company Functions
The Service is an online marketplace service.
The content and operation of the Services shall be governed by these Terms of Use and related guidelines established by the Company.
Article 2 – Definitions
1. Definitions in these Terms
Unless otherwise defined or unless the context requires otherwise, the following terms shall have the meanings set forth below:
“Guidelines”
Guidelines and other standards established by the Company regarding the Services.
“Buyer”
A user who purchases products through the Service.
“Personal Information”
Personal data defined by the Personal Information Protection Law (Article 15, Section 57), including subsequent amendments. This includes:
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User name
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Postal code
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Address
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Date of birth
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Gender
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Occupation
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Telephone number
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Account information (email address, password, etc.)
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Profile information (nickname, hobbies, family structure, age, etc.)
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Credit card information
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Usage history
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Any information that can identify a specific individual.
“Content”
Information published or transmitted by the Company or users through the Service.
“Sales Price”
The price set by the seller when listing a product on the Service.
“Privacy Policy”
The privacy policy established by the Company, regardless of its title.
“Terms”
These Terms of Use and the related Guidelines collectively.
“User”
A person residing in Japan who agrees to these Terms and uses the Service within Japan, or a legal entity designated by the Company.
2. Scope of Application
The definitions in this section apply not only to these Terms but also to the Privacy Policy and Guidelines, unless otherwise defined or the context requires otherwise.
Article 3 – Acceptance and Modification of Terms
1. Agreement and Applicability
These Terms establish the conditions governing the use of the Services between the User and the Company and apply to all relationships arising from the use of the Services.
By using the Service, users are deemed to have accepted these Terms.
If the user is a minor, they must obtain prior consent from a legal guardian or parent before using the Service. The Company may contact the user or guardian to confirm such consent.
2. Changes to the Terms
The Company reserves the right to modify these Terms at any time. Updated Terms will be posted on the Company's website or application.
If a user continues to use the Service after the Terms have been updated, the user is deemed to have accepted the revised Terms.
If the user does not agree with the changes, they must stop using the Service.
The Company is not responsible for damages caused by modifications unless due to intentional misconduct or negligence by the Company.
Article 4 – Handling of Personal Information
1. Privacy Policy
In addition to these Terms, personal information will be processed according to the Company’s Privacy Policy.
Users must read and agree to the Privacy Policy before using the Service.
Personal information obtained through the Service shall be used only within the scope necessary to provide the Service.
Article 5 – Prohibited Conduct
Users and third parties accessing the Service are prohibited from engaging in activities that the Company reasonably determines to be prohibited according to the Guidelines.
Article 6 – Product Purchase
1. Purchase Procedure
Users must place orders according to procedures specified by the Company.
Users may not place orders:
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without the intention to purchase
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for resale or commercial purposes
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for malicious purposes determined by the Company.
If required data related to pricing or transaction information does not reach the Company's servers within the specified time, the order may be considered invalid.
Sellers are prohibited from purchasing their own listed items.
The Company is not responsible for damages caused by user orders unless due to intentional misconduct or negligence by the Company.
Article 7 – Payment and Transaction Execution
1. Sales Contract
A sales contract is concluded when the buyer completes the purchase of a listed product.
Rights and obligations under the contract may not be transferred to third parties.
2. Payment
The buyer must pay the total product price and service fees using the payment method specified by the Company.
Shipping fees:
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Included in product price if paid by the seller
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Paid separately if borne by the buyer.
Products will be shipped after payment is confirmed.
If payment is overdue, a late payment interest rate of 14.6% annually may apply.
The Company is not responsible for damages caused by unauthorized use of payment information unless caused by intentional misconduct or negligence.
Article 8 – Product Delivery
Products will be delivered by the Company or a designated courier.
The Company or courier may contact the buyer by phone or other methods to confirm delivery details.
If the buyer is absent at delivery:
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A redelivery must be scheduled within the specified period.
If the buyer fails to arrange redelivery or refuses delivery, the Company may cancel the contract or take other appropriate measures.
The Company is not liable for damages caused by such actions unless due to intentional misconduct or negligence.
Article 9 – External Services
Users may access external services operated by third parties through the Service.
Users must comply with both these Terms and the terms of the external service.
The Company does not guarantee external services.
Article 10 – Suspension or Termination of Services
The Company may temporarily suspend Services without prior notice if necessary due to:
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server failures
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system maintenance
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power outages
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natural disasters
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wars or disturbances
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legal requirements
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operational or technical reasons.
The Company may also terminate or modify the Services according to applicable laws and regulations.
Article 11 – Intellectual Property Rights
All intellectual property rights related to the Service belong to the Company or rights holders.
Users may not reproduce, distribute, or use Service materials without permission.
Content posted by users may be used by the Company for:
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advertising
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operation
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research and development
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promotional purposes.
Users are responsible for the content they post.
The Company may modify or delete content that violates these Terms.
Article 12 – User Responsibilities
Users are responsible for preparing necessary equipment, including:
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computers
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smartphones
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internet connections
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communication environments.
The Company does not guarantee compatibility with all devices.
Disputes between users and third parties must be resolved by the users themselves.
Article 13 – Disclaimer
The Company does not guarantee:
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the accuracy of service content
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service stability
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results obtained from using the Service.
The Company is not liable for damages unless caused by intentional misconduct or negligence.
The Company does not guarantee that the Service is free from viruses or harmful elements.
Article 14 – Damages
If a user violates these Terms and causes losses, the user must compensate the Company and affected parties.
The Company's liability is limited to direct and actual damages, except in cases of intentional misconduct or gross negligence.
Article 15 – General Provisions
1. Notifications
The Company may notify users through:
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website announcements
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email
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messaging functions
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postal mail
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phone.
Users must contact the Company through the service inquiry form.
2. Transfer Prohibition
Users may not transfer their rights or obligations under these Terms without prior written consent from the Company.
Contact Information
Email: fjknp.shop@gmail.com
Phone: +12548435415